Deluxe Auto Sales - Deceptive Sales/Lies

Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Price Affordability
Product or Service Quality
Value for money

I got approved through Capitol One to buy a new car, so I called Capitol One, they called ahead to their approved dealers and found me a few options of the car i wanted to get for my daughter. After two stops, Capitol One locates the car I'm looking for in Linden, NJ at Deluxe Auto Sales.

Capitol One hires my taxi and drives me to the dealership. I hand them my Capitol One approval paperwork, drive the car, and choose to buy the car. The Salesman, Raphael, says, " Can we run you through some banks to see if we can get you a better deal?" I respond with a firm, "Nope, I'm sticking with Capitol One." Well, they did run me through banks anyway, 7 to be exact. My credit took an unnecessary hit because the Sales Manager and his Sales team are taught to lie and be deceptive to customers.

If you are reading this, please, find yourself another dealership ANYWHERE else. Go to their facebook or find them online. They have HORRIBLE ratings because they lie to EVERYONE who buys from them.

When you find yourself at Deluxe Auto Sales in Linden, NJ, Do yourself a favor. RUN!

Product or Service Mentioned: Deluxe Auto Sales Sales Manager.

Reason of review: lies and deceptive sales.

Monetary Loss: $5000.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from May 17, 2017.

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